WELCOME TO MIGUELITO'Suse code sabonfilipino and get 10% off for order over $60

FAQ

FAQ

What is Miguelito’s?

Miguelito’s lovingly co-creates, curates, and makes handmade Filipino treats and goods that remind you of home and the warm hospitality of the Philippines.


How does Miguelito’s work?

We always think of our planet first. Our slogan, "We are one with nature," encompasses our interconnectedness between our environment and the great things we can achieve by being mindful of our actions and choices. 



Where is your Headquarters?

Our facility is located in Brooklyn, New York 11205.



Are you a registered company?

Miguelito’s Co (Miguelito’s Filipino Kitchen LLC) is a registered company in the State of New York.


Do you have a full ingredient list?

Yes! We take pride in our transparency with the ingredients we use. We carefully review all our vendors and ingredients and make sure that they align with our ideals. Please refer to the product details on each respective product page.



What certifications do you have?

Our ingredients are certified organic, non-GMO project verified, and Leaping Bunny certified cruelty-free. 



Is your palm oil sustainably sourced?

Our palm oil is RSPO and Fair Trade Certified. RSPO Certified — For this certification, our supplier must adhere to a set of environmental and social criteria to produce sustainable palm oil. They must also undergo audits to confirm their palm oil isn't being mixed with oil that isn't sustainably sourced or RSPO Certified. This ensures that our supplier is providing fair wages and safe working conditions.


What is the white ash on top of my soap?

Because of the nature of cold process soap, the appearance of soda ash is the result of the curing process and is completely normal and harmless. It will wash off when the soap gets in contact with water. 



Are your products plant-based?

Yes! You can always expect the highest and most ethical standards when it comes to sourcing and testing our ingredients.


What is Sabon de Filipino?

Sabon de Filipino is our take on cold process soap inspired by the natural landscapes and wonders of the Philippines. We aim to treat you right and take you on an adventure to the islands!


What is a cold process soap?

Cold process soap is the best soap for your skin. The process of saponification- where lye and oil meet thus creating a true soap! Only cold-processed soaps retain all of the glycerin that is natural to soap. With the addition of essential oils and plant-based fragrances, this is definitely a treat your skin can’t miss!


How do I use Sabon de Filipino?

Wet. Lather. Scrub. Rinse. Dry.




Is your packaging eco-friendly?

Our packaging is made from recycled paper and our labels use plant-based inks! We’ve committed to 100% recycled paper and carbon offsets. So when you order with us, you’re doing your part to protect our home, planet earth.


Is your ink earth-friendly?

We use soy and other vegetable-based inks whenever possible. Less harmful to the environment than their petroleum-based counterparts, soy and vegetable products are used in ink for their oils, which act as the vehicle for the ink pigments. There are several types of vegetable-based printing inks, including linseed (flax), tung (chinawood), castor, canola, and safflower. Soy is popular because it is a very stable material that exhibits excellent "wetting" properties which enhance its ability to carry solid pigments.


When do I receive my order?

We process each order within 1–3 days. After that, you will receive a confirmation email that your order has been shipped.



What are my shipping options?

For Priority Mail, orders should arrive between 2-3 days.

For Priority Express Mail, orders should arrive between 1-2 days. 

PLEASE NOTE: We do not guarantee shipping times unless we correspond prior to the order being placed.


How is shipping calculated?

Shipping is calculated automatically by our carriers and is reflected on the checkout page. 


What carriers do you ship with?

We are shipping with USPS, more shipping options are coming up soon.


Do you ship internationally?

We currently only ship within the United States and are working on adding international options soon. If you’re outside the US, please send us a note at our contact page and we will let you know when we’re available in your area.


Where is my package?

The best option is for you to inquire with your local post office and neighbors. If you don't have any luck, the USPS site can help to start an investigation and file a claim. If you availed of our Route Protection, you can file your claim easily through their customer portal. We are not responsible for lost or stolen packages once they have been marked "Delivered" by the carrier. 


What is Route Package Protection?

Route is a third-party application that allows customers to buy shipping insurance for all orders. Route ensures protection of customers shipment in case of lost, stolen, or damaged.

In order to apply for Route's Shipping Insurance, you are given the option to add the insurance during check out. If you opt to purchase the insurance, you will receive an email with instructions of how to file a claim if necessary.


What are your accepted payment methods?

We accept major cards such as Visa, MasterCard, American Express, JCB, Discover, Diners Club, and Elo. 


What other payment methods do you accept?

We also accept Apple Pay, Google Pay, and Shop Pay.


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SHOP WHOLESALE

We do offer wholesale of our products through Handshake. To access our wholesale pricing, click the link above and sign up to unlock our wholesale pricing.

Custom Order Form

Click the link above to make a custom order of our cold process soaps.

The Leaping Bunny logo is issued for use by companies which produce cosmetics, personal care, household and cleaning products which are free from animal testing and comply with the Leaping Bunny certification criteria. The Leaping Bunny is the most trusted cruelty free certification for non-animal tested products. More than 700 companies across the globe already hold Leaping Bunny certification, providing real choice for ethical consumers who want to identify and buy products that are free from animal testing.

Achieving Leaping Bunny certification shows consumers that businesses are genuinely committed to producing products that are not tested on animals and that businesses have procedures and policies in place to enable you to verify your cruelty free claims.

Today, Cruelty Free International and our EU partners certify companies around the world. For companies with a Head Office in the US and Canada the programme is managed by our US partners, the Coalition for Consumer Information on Cosmetics (CCIC). Regardless of where a company is certified, Leaping Bunny certification applies internationally, giving shoppers around the world confidence that companies meet ‘the gold standard’ for cruelty free products.